>> The irresistible human desire to travel, explore, and gain new experiences will underpin consistent global growth in travel and tourism, despite new carbon and aviation taxes.
>> Globalization will also continue to force executives to sacrifice home life for travel, despite growth of teleworking and virtual teams.
>> I am often asked whether technology will bring ultimate pressure on T&T — will robots replace tourism workers; will virtual reality and augmented reality replace the need to travel; will video conferencing wipe out business travel? To all of these I say a resounding ‘no’
>> Artificial Intelligence, machine learning and robotics will certainly impact jobs in the sector over time. Many jobs will become redundant, but others will be created. Service delivery in T&T relies on the people contact, it is the people that ultimately define the experience whether you are travelling for business or leisur